PRIVACY POLICY
Cooper Cavendish LLP are committed to respecting and protecting your privacy. We value the privacy of those who provide us with personal information.
This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be used by Cooper Cavendish LLP.
Cooper Cavendish LLP (registered number: OC404361) of 6 Hope Place, Lansdown Road, Bath BA1 5DL ("we", "us" or "our") is a data controller for the purposes of the Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679, and any subsequent UK data protection legislation ("Data Protection Legislation") and we are responsible for, and control the processing of, your personal information.
Information we collect and hold
We will only collect and hold information that you provide to us (such as your name, postal address, email address, telephone number, photographic identification and other identification (e.g. a passport or driving licence), national insurance number etc.).
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
• give consent on his/her behalf to the processing of his/her personal data;
• receive on his/her behalf any data protection notices; and
• give consent to the transfer of his/her personal data in accordance with this policy.
Use of cookies
Our website uses cookies. A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website.
This website uses the following cookies listed below:
When someone visits www.coopercavendish.com we use a third party service, Squarespace Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Squarespace to make, any attempt to find out the identities of those visiting our website. Click here to view Squarespaces cookie policy.
These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
You may delete and block all cookies from this site, but parts of the site may not work as a result. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Use of information
We will use the information we hold about you in the following ways:
• to carry out our obligations arising from any contracts entered into between you and us;
• to confirm your identity;
• to detect and prevent fraud;
• to notify you of changes to our services and terms and conditions of business;
• to provide you with information, products or services that you request from us or which we feel may interest you;
• to process job applications; and
• to keep in touch with you generally, for example, if you are an intermediary we work with.
We may need to allow third parties to process your data in the following circumstances:
• if you are a client or a potential client, we may need to pass on your details to a third party for credit control purposes;
• if we consider it appropriate to carry out checks on you for the purpose of our compliance with the Proceeds of Crime Act 2002, Terrorism Act 2000 or anti-money laundering legislation;
• if you are a client or a potential client, to third parties (such as third party solicitors or other professional advisers) who are engaged or might be engaged to provide services to us in connection with a service we are delivering to you;
• if you are a client or a potential client, to third parties (such as third party solicitors or other professional advisers) who you may engage direct to provide services to you; or
• where third parties are providing services to us which allow us to provide our services to you.
Legal basis for processing your data
We may process your data because:
• we are legally obliged to e.g. to confirm your identity;
• the processing is necessary for the performance of the contract with you to provide our services; or
• it is in our legitimate business interests to do so.
In some instances, we will rely on your consent to process personal data and where we do this, it will be flagged to you at the time.
Where we store your personal data
Your data is mainly stored and processed on secure servers in the European Economic Area ("EEA"). We will occasionally process your data outside of the EEA (for example when using certain third party services) but will only do so if appropriate safeguards are place in accordance with Data Protection Legislation.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How long do we keep your personal data?
We keep your personal information for as long as we need to for the purposes for which it was collected or (if longer) for any period for which we are required to keep personal information to comply with our legal and regulatory requirements.
Your rights
You are responsible for ensuring that information you provide to us is accurate, complete and up-to-date. You have a number of rights in relation to your personal data, these include the right to:
• find out how we process your data;
• request that your personal data is corrected if you believe it is incorrect or inaccurate;
• request that your personal data is deleted;
• obtain restriction on our, or object to, processing of your personal data;
• if we are relying on consent, you can withdraw your consent to our processing of your personal data (including any direct marketing);
• if we are relying on legitimate interests for direct marketing, you can object to receiving such direct marketing;
• obtain a copy of the personal data we process concerning you. Once we have received a request and verified your identity we will respond as soon as possible and in any event within one month; and
• lodge a complaint with the UK supervisory body, the Information Commissioner’s Office (the ICO) here https://ico.org.uk/. If you have a concern or complaint about the way we handle your data, we ask that you contact us in the first instance to allow us to investigate and resolve the matter as appropriate.
If you would like to exercise any of your rights or find out more, please contact us (see ‘Contacting us’ below).
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Marketing
We may send marketing emails to our customers where we believe we have legitimate interests for doing so. When we do so, we will communicate the legitimate interests to you. If you wish to unsubscribe from any particular mailings, please email us with the word "unsubscribe" in the subject box of your message.
Changes to policy
We reserve the right to change this policy at any time. Any such changes will be effective once posted on this page.
Contacting us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@coopercavendish.com
TERMS OF USE
Cooper Cavendish
Cooper Cavendish is the business and trading name of Cooper Cavendish LLP and any reference on this website to ‘Cooper Cavendish’, ‘we’, ‘our’ or ‘us’ is to
Cooper Cavendish LLP. WE are a limited liability partnership registered in England and Wales, number OC404361 and our registered office is 6 Hope Place, Lansdown Road, Bath BA1 5DL
Terms of use and their alteration
This document sets out the terms under which you may use our website under the domain name www.coopercavendish.com You should read this document carefully as by using our website you agree to accept these terms of use. We reserve the right to revise and alter these terms of use at any time, any changes shall take effect as soon as they are posted on this website.
Information on this website
The information provided on this website is for general information purposes only and does not constitute professional corporate governance, company secretarial or other advice which should be relied upon.
Liability
We do not accept liability for any direct, indirect or consequential loss or damage incurred by your use of our website or by you accessing or placing reliance upon information or documents contained in or made available from our website. We will not be liable if for any reason our website is unavailable at any time or for any period. No personal liability will be assumed by any member or employee of Cooper Cavendish in relation to the content of our website or in relation to any matter in which they are engaged on behalf of Cooper Cavendish.
Intellectual property
The content of our website, our name, logo and any documents contained in or made available from it are owned by us and are protected under international laws and conventions. The copying, reproduction or use of any content on our website, in part or whole, for personal use is permitted, provided always that we are acknowledged as the other, but the copying reproduction or use of any content of our website for commercial purposes is prohibited without our prior written consent. The English courts will have exclusive jurisdiction over any matter or claim from or relating to the use of our website.
Questions
If you have any questions about our website and/or its content please contact us at hello@coopercavendish.com